Students on the programme study the following:

A portfolio of EFI ‘shared core’ courses (40 credits) which teach the essential critical and hands-on data skills, enquiry methods, ethical and creative capacities needed to underpin your programme-based studies.
Core courses (30 credits) specific to your programme.
A project (taking the form of a 20-credit ‘integration and project planning’ course, and a 40-credit final project).
A wide choice of short 10 credit optional courses (50 credits), at least two of which must be on topics related to your programme, with scope to study across the entire EFI portfolio.
Core courses
The programme includes three core 10 credit courses:

Introduction to Service Management
Introduction to Service Design
Value and Value Creation (which explores the fundamental role of value creation in both service management and service design)
You will also take the following 10 credit shared core courses, which are compulsory for EFI students on all programmes:

Interdisciplinary Futures
Insights Through Data or Text Remix (choose one)
Ethical Data Futures
Representing Data or Building Near Futures (choose one)
These shared core courses place you in cross-disciplinary teams with students from other programme areas. They will teach you to collect, manage and analyse computational datasets, and to use emerging methodologies for mapping and designing the future. They will also teach the fundamentals of data ethics, while supporting you to use your creative skills in the analysis and representation of data-informed and qualitative inquiry.

Optional courses
EFI offers a wide portfolio of about 40-50 optional courses taught by academic staff from across many discipline areas including approximately six to eight courses on topics associated with your programme. The exact courses will vary from year to year.

In 2023-24, the courses associated with your programme may include:

Applied Co-Creation
Data-driven Innovation in Services
Internets of Material Things
Inter-organisational Working and Collaboration
Introduction to Participatory Methods
Service Marketing and Communications
Strategic Leadership and Operational Management
Designing and Delivering Public Services
Optional courses from across the wider portfolio will cover a range of themes and topics, such as:

critical perspectives on how new technologies are changing society
data, programming and research skills that advance the skills taught in the EFI shared core
the causes and consequences of inequalities around the world
how new and rapidly changing technologies and data sources are transforming the future of democracy
how narratives drive the way we understand the world
current challenges and futures for the creative industries
The project
In your final project, you will be able to apply your learning in depth to a domain, issue or concern which drives you. It could be:

based on your own personal or professional interests
defined by your employer
sponsored by one of our EFI industry, government or community partners
aligned to one of the EFI research programmes
You can submit your final project report as a written piece of work, or combine text with other forms as appropriate – video, visualisation, a digital artefact, performance, code.

You will provisionally identify your project topic relatively early on in the programme, and work on it in parallel with the taught courses. We expect projects to take an interdisciplinary approach which connects with the creative, data and future-oriented nature of the EFI core.